Frequently Asked Questions


As the staff at Live at the Armory, we understand that attending live events can sometimes raise a few questions. To make your experience as smooth as possible, we have compiled a list of frequently asked questions. From ticket purchases to venue facilities, we have got you covered. Want to know where to buy tickets? How about what time the doors open? Or maybe you are curious about parking options nearby? Here are some answers to FAQ’s that we hope is helpful.

FAQ’s

Is the Armory a seated venue?

The Armory operates as an open space with standing room only, unless explicitly specified otherwise in the event description. Individuals requiring accommodations under the Americans with Disabilities Act (ADA) are encouraged to contact us prior to the event. Limited chairs are available on a first-come, first-served basis. Please be advised that accommodations can only be provided until the ADA section reaches capacity. To ensure the safety of all attendees and due to space constraints, outdoor seating and chairs are strictly prohibited.

Are tickets available for purchase at the venue?

We are not a 24hr venue so tickets are not available at the Armory until doors open for each individual event. However these tickets may be limited so we recommend buying presale via ticket links provided on each event description.

Is there parking?

As we are located in a 1/2 business and 1/2 residential area there is vey limited direct parking available but amble parking around the area. We ask that you please be mindful of private residences and driveways.

Is there a dress code?

There is no dress code unless otherwise stated under the specific event description but for your protection we do require appropriate footwear and clothing to fit the weather.

Is there a bag /security policy?

Bags may be checked by security upon entry into the venue and we do not allow outside drinks/food. Our venue has a strict no weapons policy and you will not be allowed entry with weapons of any kind including personal knives, mace, bear spray ect., Pat downs and wand security measures are in place to protect all concert attendee’s, artists and staff,.

Is there smoking or in/out privileges?

Due to a variety of factors in play for each performance, re-entry policy is determined on the day of the show, and we can't guarantee that re-entry will be permitted. Our venue is an inside facility so smoking of any kind is prohibited. As we are located in a residential area we do not currently offer a smoking area and in/out policy may vary from event to event with our higher capacity events having closed access for in/out’s except at the discretion of our security team. Please plan accordingly.

If I can't make the show can I get a refund?

We are not able to offer refunds. If you opted to purchase insurance through our ticketing partners as part of your ticket purchase, you can file a claim with them directly. You are also welcome to sell your tickets.

GUESTS WILL BE DENIED ENTRY OR WILL BE ESCORTED OUT OF THE BUILDING WITHOUT REFUND OF TICKET IF ANY OF THE FOLLOWING IS OBSERVED:

  • Possession or use of illegal substances

  • Possession or use of permanent markers or paint pens

  • Possession of any type of weapon

  • Possession or use of false identification

  • Willful damage to the property

  • Cursing or verbal harassment towards other customers or staff

  • Any form of inappropriate, racial, sexual or physical harassment, including displaying symbols that the venue deems to be threatening

  • Visible Intoxication before entry

  • Consumption of any alcoholic beverage not purchased on premise

  • Smoking of any kind in non-designated areas

  • Violence of any nature

    We Thank You for your help in making The Historic Ashland Armory a comfortable and safe fun for venue for all.